Legal & Policy

Accessibility at TLC

Last updated: 5 September 2026

TLC is committed to making its public website usable by as many people as reasonably possible, including people who use assistive technologies or interact with the site using different devices and input methods.

Our Target

The website is designed and tested against the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA. We are working toward WCAG 2.2 Level AA conformance -- this statement will be updated once a validated audit of the production site has been completed.

What Users Should Be Able to Do

  • navigate using a keyboard
  • zoom without loss of essential functionality
  • use screen readers with semantic page structure
  • identify visible keyboard focus
  • use forms with clear labels and errors
  • pause or avoid unnecessary movement
  • access captions or transcripts where media provides them
  • use controls with adequate touch target sizes
  • understand information without relying on colour alone

Measures TLC Takes

  • accessibility included in component design
  • semantic HTML
  • keyboard testing
  • colour-contrast review
  • reduced-motion support
  • responsive text and layout
  • accessible forms
  • alternative text workflows
  • media caption/transcript support
  • automated and manual accessibility testing

Known Limitations

No formal accessibility audit of the production site has been completed yet. Known limitations will be listed here, with the affected area, any available workaround and expected remediation state, once testing has been carried out.

Third-Party Content

Some official documents, embedded media and third-party sites may be outside TLC's direct control. TLC makes reasonable efforts to provide accessible alternatives where practical and appropriate.

Report an Accessibility Problem

If you encounter an accessibility barrier on this website, please let us know. Where possible, include the page or URL, the problem you encountered, and your device, browser or assistive technology, if relevant. You are never required to disclose a disability to make a report.

Report an Accessibility Problem

Statement Review

  • Prepared: 5 September 2026
  • Testing basis: Internal design and component review against WCAG 2.2 AA; a full production audit has not yet been carried out.
  • Next review: This statement will be reviewed and updated following the site's next accessibility audit.